Use a person-centered approach to caring for a person in the last days of their lives to include the provision of supportive and holistic care promoting the following:

1. Dignity
2. Respect
3. Safety

Skills required from a palliative support worker in relation to end of life care to include:

1. Empathy
2. Communication skills/body language
3. Listening and the use of touch
4. Needs of the person: social, emotional, psychical, psychological, spiritual and sexual.
5. Understanding/awareness of needs.