You are required to complete three pieces of work for your certificate. These are detailed below.
Your project should demonstrate your understanding of the People Management Cycle under each topic in the table below and how it might apply to your real work as a manager. The essay should discuss the importance of each element of the cycle as well as the associated competencies required for each element.
Ideally, your project should be relevant to your current or previous work environment and practical work-based examples should be given to support your work. Your work should show evidence of relevant reading around each topic.
|Planning and Development|
|Coaching & Training|
|Delivering & Receiving Feedback|
|Other required Communication Skills e.g. Active|
|Listening, Effective Questioning|
A learner record is the learner’s self-reported and self-reflective record in which he/she describes specific learning experiences, activities, responses, and skills acquired during the course, i.e. What I have learned.
We advise that you use the Learner Record Log in your course workbook to keep a record of what you have learned during the course and how you think this will impact you as a trainer in the future. This log can then be used to form the basis of a 1500-word essay under the headings in the table below.
Your essay should not be a summary of the course. Also, it is not about the tutor or your fellow learners.
The essay should be written in the first person and describe: –
|Leadership/Management or Team Role – self-assessment|
|Motivation or Delegation – understanding personal motivators and/or how delegation acts as a motivator|
|Communication Style – self-assessment and it how it impacts on others in an individual or team context|
|Managing under-performance – SAID model or equivalent|
Discuss how a people manager can effectively manage a team under each topic in the table below.
Ideally, your essay should be relevant to your current or previous work environment and practical work-based examples should be given to support your work.
Your work should show evidence of relevant reading around each topic.
|Defining a team and how the leader can accommodate various cultures, personalities, levels of experience.|
|Completing a KSA/competence audit and matching work tasks to employees’ competences, development areas, experience.|
|Utilizing internal and external support units e.g. HR, professional bodies, state agencies to assist in performance management.|
|Stating relevant legislation/regulation and linking this to performance management.|