1. Evaluate up to date industry standards, guidelines and recommended practices that affect the work environment, including the purpose and methods of supervision, the staff code of conduct, advantages and disadvantages of in house and contract staff, and of membership of representative bodies.

2. Describe key steps required to recruit staff, to include pre-planning methods to source and screen staff, use of an application form to shortlist candidates, and the benefits of a chosen approach.

3. Demonstrate an understanding of the staff and training process, drawing on up-to-date industry standards in training using appropriate aids and supporting material and assessing the suitability of individuals during the training session

4. Clearly explain how to carry out staff evaluations to include achievement of objectives, feedback on performance and identification of opportunities for personal development.