One of the main challenges that impeded the progress of consolidation is the competing interest between delivering a good service to pet owners while generating the value for the shareholders. The latter is achieved through optimizations that are not favorable to the veterinary staff and the main provider of the service. Veterinarian is losing motivation in a day to day passion and helping animals.
The most significant factor is the routing of the resources during consolidation. While the operating team’s aim should be providing the optimal experience to the staff, the shareholders are interested in condensing the corporate spent and focusing on waste reduction. The focus of the hospital, therefore, shifts from one of providing proper care to one of amercing profits for the larger consolidator. To meet set profit margins, managers often have their employees working at maximum output. And the result is a high degree of burnout among the staff.
Another challenge of consolidation is the diverse legal and regulatory frameworks from nation to nation or region to region. To deliver a successful consolidation of veterinarian services, one will require to understand these frameworks and find ways of maneuvering the different environments (Woodward, 2019 p.38). Regulations range from drugs management, diseases, land use, future developments, public health, practitioners’ certifications, veterinary client-patient relationship (VCPR) regulations and the likes. The operating regulatory environment, therefore, may affect the consolidation of these services.