Conduct a P.E.S.T. and S.W.O.T. analysis for your present or previous organisation and prepare a report for the senior management team that includes the following:
The Smart Transport Company (STC) specializes in providing all forms of road transport throughout Ireland. Anita Smith is the General Manager of STC, and the company has a fleet of vehicles ranging from articulated trucks to small vans. Its most profitable route is the Dublin to Cork – every day, STC trucks and vans travel this busy road. Recently, a well-known traffic black spot – the large town of Gatestown was by-passed by a 35 km dual-carriageway that is designed to reduce the Dublin to Cork trip by up to 30 minutes during peak times, and by at least 12 minutes during off-peak times. The by-pass is 5km longer than going through Gatestown. Anita knows that her drivers have been looking forward to this new by-pass for several years. However, controversially – the new by-pass is tolled and some drivers are suggesting that it would be cheaper to go through the town than to pay the toll. Many transport companies, including STC, are complaining about the high tolls – especially for trucks. The tolls on the Gatestown by-pass are as follows:
|18 wheeled trucks||€14.50|
|6 wheeled trucks||€10.50|
Anita is not sure if she should tell drivers to use the by-pass and save a lot of time, or to continue to go through Gatestown as before though it will take longer. She wonders which option is best as STC is particularly vulnerable to fuel costs. She is also curious to know if all STC vehicles should use the by-pass or only some. Finally, she also wants to be able to compare options over the next two years.
You have been engaged to carry out a Cost-Benefit Analysis to help Anita decide what advice she should give the drivers. Assume the following points:
|Number Using Road||Frequency|
|18 wheeled trucks||4||One per week|
|6 wheeled trucks||5||Three per week|
|Large vans||15||Three per week|
|Small vans||10||Twelve per week|
|Cars||5||Six per week|
For each vehicle type, calculate the costs and benefits of going through Gatestown, and the costs and benefits of using the tolled by-pass. Once you have done this, consider the following questions:
Describe and examine your organization’s Value Chain and Activity Map. Your answer should include a discussion on the following:
Deirdre Archer is a warehouse manager in a large DIY store. She has just completed a stock take of all inventories in the store and warehouse. She has long suspected that some items are over-stocked and others are under-stocked and wants to know if there is a better way to manage the warehouse inventory.
Recently, she heard about the Pareto Principle that states “20% of your inventory takes up 80% of your warehouse space” and wondered if this applied to the DIY store warehouse. She was also worried about whether she is correctly forecasting stock levels to meet demand on a yearly basis and wanted to know if the agreed re-order quantities from suppliers were adequate to meet demand and to ensure that no over-stocking was taking place due to larger than necessary re-order quantities. In particular, she wanted to concentrate on the Hand Tools Department as the stocktake showed that some items had high levels of stock, while others had very low levels.
Clearly, some items will be more important to the DIY store than others. This is because some items will sell better than others, so that if there are no or very few best-selling items in stock – many customers will be disappointed. Such items have a high value. On the other hand, low-value items might be those that have a high inventory level but do not sell very well. The concept of “usage value” (the number of sales multiplied by price) is often used as a way of discriminating between different stock items. Inventory for those items with a high usage value should be controlled carefully, while items with a low usage value need not be controlled as closely. Table 2. shows a selected range of hand tools sold in the DIY store. Also provided are the price, annual sales, inventory, and re-order quantity of each tool. In order to be able to draw a Pareto chart you will first have to complete the following:
Once you have done this, draw a Pareto chart to represent these data. The left side of the chart should show the usage value. The right side of the chart should show the percentage of cumulative value. Finally, the bottom of the chart will display the names (or part numbers) of each item.
Once you have completed the Pareto chart, answer the following questions:
|Unit Price||Annual sales||Inventory 30/1/2016||Re-order quantity|
|BHZ155||Medium Phillips Screwdriver||€1.69||780||10||50|
|UIL019||Laser Spirit Level||€10.99||100||170||50|
|UWN682||Adjustable Wrench 250mm||€9.49||160||120||100|
|VMN482||Jigsaw Blade set||€1.09||300||30||50|
|OIP889||Combined Wire Stripper||€14.99||560||120||10|
|RTW254||Hex Key Set||€9.49||140||231||75|
|MBY327||Small Brick Cutter||€10.99||60||21||5|
Table 2. DIY Warehouse Inventory Analysis.