Consider the facilities management business strategy for your present organization (or one you are familiar with). Identify and explain the main drivers for this strategy together with its objectives and how these will be measured. Explain how this FM strategy is related to the organization’s mission statement and business strategy.
Explain how this FM business strategy influences the FM function and its various operations. Describe how performance measurement of the various FM operations can be used to monitor the success of this facility’s business strategy. Provide actual (or hypothetical) examples of how monitoring this FM business strategy has informed (or could inform) changes to it.