How would the most influential Quality Guru of the 20th Century implement a Quality Culture in our/my workplace(s), while certifying to ISO9001:2015? 3000 Words
Introduction: Brief overview of organisation(s) quality culture Max. 300 words
Brief overview of ethos of Guru Max. 300 words
Brief outline of value of ISO 9001 Max. 250 words
Body Max 1500 words
Discuss value of Guru’s ethos and ISO9001:2015 in terms of your organisation – the challenges of implementation and how they might be overcome – how that can develop into a Quality Culture and what needs to happen for that to be sustained.
Conclusion: Bring it all together – summarise Max. 650 words
It’s easy to think of the concept of quality management as strictly a modern-day phenomenon. In fact, some of the core concepts of quality control can be traced back as far as medieval Europe, where 13th-century craftsmen’s guilds developed stringent product quality standards, with compliant goods being marked with a special symbol by inspection committees. Similar quality control methods remained in use for centuries, and were embedded into many systems throughout the Industrial Revolution from the mid-1700s to the early 19th century. As traditional craftsmen increasingly found employment as factory workers, quality in the workplace was measured through audits and inspections, with defective end goods either scrapped or reworked.