Assignment Brief:

Selecting a business of your choice, you are asked to:

1) Write a brief outline of the business itself

2) Select a particular process/activity within the business and

i. Prepare a Process Map / Chart using the five (5) symbols discussed in class

ii. Using a recognized technique – such as Method Study – critically analyze the process/activity

iii. On the basis of your critique, make appropriate recommendations to improve the performance / eliminate waste (in whatever forms – materials, people, time, etc.)

iv. Identify the potential people issues that will have to be addressed in successfully introducing the changes and indicate how you propose to overcome them

v. Using the fundamental (Productivity) Ratio of OUTPUT / INPUT, show how Productivity would be improved