The Internet age also poses another major huddle for the survival of a veterinarian service. More and more people are turning to the Internet to find online solutions for their sick animals. Much data is easily and freely available online, making it possible for pet owners to quickly diagnose animal sickness and disease or even research on animal behaviours . This may, in turn, reduce the market share for independent practitioners as more people depend on the online data to solve their problems. Telemedicine, however, could be leveraged by consolidated veterinary services, especially with the rapid adoption of these technologies due to a forced workflow change during the pandemic situation that started in the spring of 2020 with COVID-19. Animal care is provided remotely without limitation of physical distance. Customers are easily connected to a service provider in their locality at a click of a button. They will be able to bring together expertise beyond geographical limitations to the benefit of their clients, which would translate into better revenues (National Research