LO3 Analyse the impact of risk management and crisis and contingency planning in social and community work practice.
LO4 Evaluate how needs are being met in relation to own area of practice.
You are a senior manager in a social or community service that has undergone significant change as a result of increasing regulations and the changing needs of the population. The Board of Management is attempting to move from a risk-averse culture to one that promotes the individual’s right to risk and choose. You need to ensure that staff members, old and new, understand the importance of risk management in the care planning process and the need for a crisis or contingency planning to respond to changing needs.
Part A: Develop an information bulletin that can be included in the next newsletter for staff. It should analyse the importance of risk management as part of the care planning process (P5) and examine the need for a crisis or contingency plan (P6) in the context of the regulatory environment (M3).
Part B: Write a reflective on the importance of a positive organisational culture (P7) and your own role in promoting the right of the individual to choose (P8). You should draw on your work placement setting to critically discuss the impact of the changing needs of the local population on the services provided (M4).
The information bulletin and reflection report are a critical review of the challenges of case management and care planning in a society with changing needs (D2).