Aerospace companies are pressurised by the airline companies to manufacture products and deliver while maintaining the same cost which makes the company operations overwhelmed (Dožić, 2019). The aerospace and defence product supply chain is very complex which means controlling the whole process depends on the several suppliers and subcontractors who are mandated to procure the raw products, build complex parts while offering other services as finishing (Najmon et al.,2019). Developing and maintaining the acceptable standard of operation to improve the production growth while upholding the product quality and ensuring the cost are managed successfully is a challenge to most Aerospace companies including Collins (Paul et al., 2018).

Modern companies as Collins Aerospace consist of a multigenerational workforce and skill gap that has affected the company operation for some years. The old generation is retiring quickly and the existing workers are not skilled enough to perform as the retired group (Dožić, 2019). Most companies cannot replace retired employees effectively (Najmon et al., 2019). The companies lack diversity and effective succession programme which makes the retirement of employees risk to a company even though, opportunities still exist for improvement. Risk of losing experienced and skilled employees have affected the Aerospace Industry significantly (Lawrence and Braddon 2017).

Collins Aerospace has adopted new technology for the production process to help achieve maximum output. The new technologies like AI and Robotics are popular among manufacturing and industrial companies. The adoption of the new technologies has not been very effective because the companies are reluctant on applying digital sales and marketing to grow their sales (Lawrence and Braddon 2017).