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Write a short reflective piece from your own perspective about the importance of listening and non-verbal communication in a healthcare setting. (Word count: 800 -1000)
Introduction: Provide an overview of the uses and importance of active listening and nonverbal communication in a healthcare setting.
Advantages: Discuss 2/3 advantages of active listening and non-verbal communication and how they could affect your relationship with patients /clients.
Disadvantages: Discuss 2/3 disadvantages of active listening and non- verbal communication and how if used incorrectly they could damage your relationship with patients /clients.
Conclusion & Reflection: Reflect and show an awareness of how to use active listening and non-verbal communication in a healthcare setting with caution.